Football TravelHER – Terms of Use

We’re here to help you follow the women’s game, wherever it takes you. These Terms of Use explain how you can use our website and services, and how we interact with you — whether you’re browsing, planning, or getting ready to book.

By using our website, you agree to these Terms.

1. Who We Are

Football TravelHER Limited (“we”, “us”, “our”) provides unaccompanied travel experiences centred around women’s football, including match tickets, accommodation and optional travel.

2. Using Our Website

You can use our website to:

  • Explore trips and experiences
  • Request quotes
  • Contact us
  • Learn more about women’s football travel

You agree to:

  • Use the website lawfully
  • Not misuse, interfere with, or attempt to access restricted areas
  • Not copy or reuse content without permission

We may update or change the website at any time.

3. Your Relationship With Us

Visitor

If you are browsing our website:

  • You are not entering into a contract with us
  • You are using our content for general information

Pre-Booking Customer

If you:

  • Submit an enquiry
  • Request a quote
  • Join a mailing list

You are not yet in a binding agreement with us, but:

  • We may contact you regarding your enquiry
  • We may prepare quotes or suggested itineraries
  • Your personal data will be handled in line with our Privacy Policy

Booking Customer

Once you confirm a booking, separate Booking Terms & Conditions will apply (including financial protection arrangements).

4. Quotes, Availability & Match Information

  • All quotes are non-binding until confirmed
  • Prices may change due to supplier availability or pricing updates (Price on booking will be honoured)
  • Match fixtures (dates, times, locations) are subject to change

We’ll always aim to keep you informed and provide suitable alternatives where needed.

5. Third Parties & Suppliers

To deliver your experience, we work with trusted third parties, including:

  • Football clubs and official ticket providers
  • Transportation, Hotels and accommodation providers
  • Payment processors and service providers

As outlined in our Privacy Policy:

  • We may share relevant personal data with football clubs and partners to fulfil bookings (e.g. ticket allocation and match-day communication)
  • Some suppliers may be located outside the UK, meaning your data may be transferred internationally in line with data protection laws

We are not responsible for:

  • Changes made by these third parties
  • Their individual services or policies

6. Payments & Financial Protection

Where you proceed to booking:

  • Payments will be handled in line with Protected Trust Services (PTS) requirements
  • Customer funds are protected through a trust account model

Full details will be provided at booking stage.

7. Intellectual Property

All content on this website — including:

  • Branding and logos
  • Text and design
  • Images and graphics

belongs to Football TravelHER Limited (or is used with permission). You may not reproduce or use this content without our written consent.

8. Privacy & Cookies

Your privacy is really important to us. Our Privacy Policy explains:

  • What data we collect (including personal, technical, and usage data)
  • How we use it (e.g. bookings, communication, service improvement)
  • Who we share it with (e.g. clubs, payment providers)
  • Your rights under UK GDPR

We also use cookies to improve your experience. You can manage your preferences via our cookie banner or browser settings.

9. Website Availability

We aim to keep our website running smoothly, but:

  • We cannot guarantee uninterrupted access
  • We are not liable for downtime, errors, or technical issues

10. Liability

We aim to ensure all information on our website is accurate and up to date. However:

  • Content is for general information only
  • We are not liable for decisions made based solely on website content

Our full responsibilities will be outlined in your Booking Terms & Conditions.

11. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on our website.

12. Governing Law

These Terms are governed by the laws of England and Wales.

13. Contact Us

If you have any questions:

info@footballtravelher.co.uk